Know Your Customer Identity Verification | Ireland

Mobile & Landline Phone Number Validation

Contacting new or existing customers by phone is crucial in today’s customer experience journey in Ireland. Avoid dead phone lines, incorrect phone numbers and build a level of trust around the phone number provided with information about the phone number in real time using our industry best practice HLR telephone cleaning process for both mobile and landline numbers.

Capture the right phone number, mobile or landline at the point of entry, or batch validate phone numbers in your current database, ensuring that the phone contacts in your database are active in real-time.

DataXcel’s Telephone Data Cleaning process, contact us today.

Email Validation

A long and happy relationship with your customer begins with being able to contact them and that means getting to their inbox and not their junk or spam folders. Increase email delivery rates, improve your sender reputation scores, and enhance customer communications when you validate email addresses in real time. We also offer batch cleansing too, enabling you to clean data already in your data environment.

Identity

Identity Intelligence allows a company like yours to know who exactly they are dealing with in real time. It provides one level of citizen identification in Ireland which will assist your organisation to deliver a new and unique data solution with data external to your organisations data resources and add to your existing risk process with the focus on assisting you in minimising or preventing fraud at the point of first contact between your brand and the consumer. By knowing who you are dealing with in real time, will also assist in reducing the sales cycle and complying with Know Your Customer regulations including anti money laundering legislation across Europe.

Who Are DataXcel?

DataXcel are a leading marketing data provider in the Irish market and in conjunction with Global Data Intelligence technology providers, they provide an identity intelligence solution in Ireland using API technology to validate Name, Address, Eircode, Date of birth and other data variables in real time. In other words, the solution will allow your organisation to identify and validate new customers as they apply online for a new product or service across your digital platform so your risk systems and employees can allocate a trust score which allows them to make informed decisions when doing business with a new customer.  

Our data currently covers 22% of the Irish population of adults and through data partnerships with companies like yours we hope to scale a national verification database to 60% plus named individual coverage. In addition, we currently host the Eircode address file covering 2.2m properties for address level validation.

The data environment is accessed by participating members via a real time API Link. The validation results revert with a trust score in seconds ranging from a full citizen match to a partial match. No personally identifiable data leaves the encrypted secure server environment, no data is accessed or processed by a third party, just the trust score result outcome is shared with a third party, ensuring the data processing is data compliant at every touchpoint to include both the GDPR and ePrivacy directive.

Our proposal to you…

We are looking for companies like yours with access to real time data be it data that has been archived, enquiry only data or live customer data to connect with such data via API technology so your data and our data never leaves the organisation’s data environment with the objective to create a national Identity intelligence database where you and many other organisations like yours can ping a search request to identify an individual using Name, Address, Eircode , date of birth and other data variables and the system will ping back a Match Yes or No to each data field enabling you to build a trust outcome score.

When processing any form of data, we identify the legal basis for such processing under GDPR and the ePrivacy directive. Onboarding companies will be guided by our Data Protection Officer who will work with your internal compliance team to ensure both parties fully comply and are protected in line with all current data compliance legislation.

What is in it for your organisation?

In summary here are the core benefits to your organisation.

• Your organisation receive access to the National Identity Verification database for Ireland.
• In addition, your organisation receives additional unique revenue.
• A governance box is ticked in relation to complying with AML and KYC EU wide regulations.
• Further enhance your customer trust scores in real time by adding to your existing risk management process.
• Reduce and or eliminate fraud at the first point of contact with a new customer.
• Improve the digital experience for a prospect or customer with online registration/application forms through automated identity trust scores.

How It Works

• You agree to pool data into the National KYC database for Ireland or agree for an API connection to your data environment subject to a data regulatory and commercial agreement.
• Our tech team integrate the data and create a single view of consumers based on Eircode and individuals within an Eircode. This is an API led process that is plugged into the back end of any customer contact touchpoints online. We provide full technical support with the ability to tailor the solution to your specific requirements.
• DataXcel would look for real time data ideally with the core variables required to deliver a robust identity and matching process, Name, Address, Date of Birth, and Eircode. Optional extra variables would be telephone number and email address.
• We would address any data compliance concerns with your data Protection Officer and your data security process and compliance protocols as no PII data leaves the encrypted data environment, only the outcome trust score information is shared with third parties.
• Provide month end usage reports and visibility of usage. Subject to your approval we can set up, test, and launch within 5 to 10 working days.